Church IT Network Conference 2019

This presentation is all about the congregant. What tools do they use in their day-to-day lives and how do those tools shape the expectations they bring with them to church? The standard for "world class" tech isn't being set by church tech vendors. It's being set by the commercial apps and platforms that our members spend HOURS on each day. Platforms like Spotify, Netflix, Instagram, and Uber. And - like it or not - whether we meet or miss that mark can go a long way toward helping or hindering our credibility as ministry. This presentation will review the evolution of consumer expectations in technology, will take an honest look at where church tech has fallen short in the past, and will provide a proposed roadmap for how we as church leaders and church technology providers can close that gap.