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Wednesday, October 23 • 11:30am - 12:30pm
Expectations From The Pew - Consumer Expectations In Church Tech

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This presentation is all about the congregant. What tools do they use in their day-to-day lives and how do those tools shape the expectations they bring with them to church? The standard for "world class" tech isn't being set by church tech vendors. It's being set by the commercial apps and platforms that our members spend HOURS on each day. Platforms like Spotify, Netflix, Instagram, and Uber. And - like it or not - whether we meet or miss that mark can go a long way toward helping or hindering our credibility as ministry. This presentation will review the evolution of consumer expectations in technology, will take an honest look at where church tech has fallen short in the past, and will provide a proposed roadmap for how we as church leaders and church technology providers can close that gap.

avatar for Russ Hollingsworth

Russ Hollingsworth

Regional Account Executive, Pushpay
I spent 12 years in the Christian Music industry in Nashville "back in the day." After getting off the road, I spent 20 years in communication, marketing, and production work in Tennessee while serving as and Elder and lay worship leader in my church. In 2010 I joined the staff of... Read More →

Wednesday October 23, 2019 11:30am - 12:30pm CDT