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Monday, October 21 • 9:30am - 10:15am
How the Notre Dame Fire, the End of the Universe, and Paul’s Letter to the Corinthians Will Help You Better Serve Your Customers

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What are the similarities between being a church musician and an IT manager? And, how does one of the most popular wedding scriptures relate to computer systems and networks? Join best-selling author Don Crawley for this thought-provoking reflection on how being a preacher's kid, a church musician, and a nerdy, geeky guy led him to develop the five principles of IT customer service.

avatar for Don Crawley

Don Crawley

President, Crawley International, Inc.
The author of seven books for IT people, Don informs IT audiences worldwide on how to enhance IT customer service with compassion and respect.

Monday October 21, 2019 9:30am - 10:15am CDT
Foundry (Bldg. B)